PositiveBetянги версия

Payment and refund

What you pay for

You pay for a license, i.e. the right to use the computer program «Arbitrage Situations Aggregator», the database «Arbitrage Situations Database» and the Client Application for the selected term. The terms are set out in the License Agreement; license types and prices are on the Tariffs page.

The Service is not a bookmaker or a gambling game and does not accept bets.

Payment methods

  • Visa, Mastercard and MIR bank cards (in rubles);
  • Visa and Mastercard cards issued by banks of Europe and the CIS (in U.S. dollars);
  • cards issued by banks of Belarus (in Belarusian rubles);
  • cryptocurrency: Bitcoin, Ethereum, Tether (USDT), Litecoin;
  • WebMoney.

The methods available to you depend on your country and are shown on the Tariffs page after you log in. The license price is stated in U.S. dollars. Payment in rubles is made at the official Central Bank rate on the payment date.

How payment works

  1. Log in or sign up.
  2. On the Tariffs page choose the license type, the term and the payment method, then click «Buy».
  3. A secure page or window of the payment service opens. Enter your card details and confirm the payment, for example with a code from your bank (3-D Secure).
  4. Once the payment is confirmed, the license is activated automatically. Your purchases and license terms are shown in your Account.

Payment security

When you pay by card, the payment, including entering the card number, is processed on a secure page of a certified processing system. Card details never reach our website, and nobody, including us, can obtain them. Card data is handled under the PCI DSS standard and transmitted over secure protocols.

Refund

  • If you cancel your license before it expires, we refund the money for the actual unused period.
  • No refund is made for a 1-day license.
  • The cost of the time used is deducted, calculated at the rates for shorter periods. If the price of a week is not stated, it is 30% of the monthly price; if the price of a day is not stated, it is 10% of the monthly price.
  • The refund is made to the same card or wallet that was used for payment. The payment system may charge a fee for the refund transfer.

How to request a refund. Send a cancellation letter to support@positivebet.com. The request is processed within 10 business days, and the tariff terminates once it is processed. The refund is made within 10 business days after the request has been processed.

Full terms are in the «Payment. Refund procedure» section of the License Agreement.

Contacts

E-mail: support@positivebet.com
Telegram: @positivebet_support
Phone: +7 (968) 852-91-13 (08:00-15:00 GMT)